Contacting eperi support

Contact eperi support if you need help with your eperi Cloud Data Protection solution.

Support email: servicedesk@eperi.de

Support phone number: +49 6157-956 39 09

Support portal: https://servicedesk.eperi.de

Operating hours of our support team: Monday to Friday from 9.00 a.m. until 5 p.m. local time (CET/CEST)

Tip: In case of problems with eperi sEcure Platform, we recommend that you download a report that contains helpful information for our support team, such as the current configuration, log files, etc. In the Admin Console, select Info > Health Info.

eperi office Germany

eperi GmbH

Werner-von-Siemens-Straße 2

64319 Pfungstadt

Phone: +49 6157 956 39 00

Fax: +49 6157 957 49 76