Salesforce Reverse Proxy App (Sandbox configuration)

This app is required if you use eperi sEcure Platform for Salesforce. It is the basic app that provides the main services for Salesforce. Here the configuration for a Sandbox environment is described.

Dependency

None.

Settings

Restriction: The settings described below apply to a sandbox environment created from a production environment which uses the Salesforce "My Domain" feature.
Figure 1: Salesforce Reverse Proxy App Settings
Salesforce Reverse Proxy App Settings

Name: See Standard settings for apps

Type: See Standard settings for apps

Authentication method: See Standard settings for apps

Salesforce subdomain:
  • Value for an old sandbox before Spring '20 Release: <myCompanyName>--<sandboxName>.<myInstance>.my.salesforce.com, e.g., eperi--qa.cs99.my.salesforce.com
  • Value for a new or refreshed sandbox from Spring '20 Release: <myCompanyName>--<sandboxName>.my.salesforce.com, e.g., eperi--qa.my.salesforce.com

Salesforce instance subdomain: <myInstance>.salesforce.com, e.g., cs99.salesforce.com

Lightning Force subdomain: <myCompanyName>--<sandboxName>.lightning.force.com, e.g., eperi--qa.lightning.force.com

Content Force subdomain:
  • Value for an old sandbox before Spring '20 Release: <myCompanyName>--<sandboxName>--c.<myInstance>.content.force.com, e.g., eperi--qa--c.cs99.content.force.com
  • Value for a new or refreshed sandbox from Spring '20 Release: <myCompanyName>--<sandboxName>--c.documentforce.com, e.g., eperi--qa--c.documentforce.com
Visual Force subdomain:
  • Value for an old sandbox before Spring '20 Release: <myCompanyName>--<sandboxName>--c.<myInstance>.visual.force.com, e.g., eperi--qa--c.cs99.visual.force.com
  • Value for a new or refreshed sandbox from Spring '20 Release: <myCompanyName>--<sandboxName>--c.visualforce.com, e.g., eperi--qa--c.visualforce.com

Salesforce login subdomain: test.salesforce.com

Salesforce BCC eMail domain suffix: <myInstance>.le.salesforce.com, e.g., cs99.le.salesforce.com

Salesforce mstmass eMail domain prefix: mstmassemail.<myInstance>, e.g., mstmassemail.cs99

Live Agent Domain: Your custom Live Agent Domain name. This parameter is only required, if you are using the Salesforce Omni-Channel feature. Otherwise, please do not enter anything.

Gateway hostname: Hostname of your eperi sEcure Platform instance, e.g., secure-salesforce.com.

Salesforce Consumer Key: The consumer key of the connected app inside your Salesforce org

Salesforce Consumer Secret: The consumer secret of the connected app inside your Salesforce org

Service account: The name of your Salesforce service account (An account with admin rights is recommended.)

Password: The password of your Salesforce service account

Security Token: Your Salesforce security token

Salesforce community subdomain: <sandboxName>-<myCompanyName>.<myInstance>.force.com, e.g., qa-eperi.cs99.force.com. If you don't have or need a Salesforce community, please enter No Community into this field. Please enter only No Community, and nothing else. Specifically do not enter something which is also a subdomain for Salesforce like the word "test".

Lightning action descriptors for generic object processing: Please do not enter anything. Here only something must be entered in consultation with eperi for certain use cases.
Important: As soon as you have changed an app setting, the proxy the app is assigned to must be restarted (for example on the Dashboard page).