Assigning the eperi sEcure Platform license to another customer account

How to assign the license of one eperi sEcure Platform instance to another customer account.

1. Log in to the eperi sEcure Admin Console and select Settings > License.
2. In the Hardware ID section take a note / copy the value shown.

   

3. Click Relinquish License.
4. Connect to the target server using your preferred SSH tool (e.g., PuTTY) and log in.
5. Stop the eperi sEcure Platform service by executing the following command:

   sudo systemctl stop eperi-gateway

6. Change to the directory /opt/eperi/gateway/tomcat/webapps/ROOT/etc.
7. Overwrite the file product.lic with the file product.42 as follows:

   sudo cp product.42 product.lic

8. Check if the owner and the group of the file product.lic is still eperi. If not, change owner and group to eperi.
9. Connect to the eperi sEcure Platform database using your preferred database client.
10. In the table eperi.TABLE_NODECONFIGURATION delete the entry with the Gateway Node Id you have noted / copied before:

    DELETE FROM eperi.TABLE_NODECONFIGURATION WHERE NODEID='<your Node Id>';

11. Switch back to the command line of the eperi sEcure Platform server and start the eperi sEcure Platform service:

    sudo systemctl start eperi-gateway

12. Log into the eperi sEcure Admin Console and select Settings > License.
13. Enter the license details for the new/other customer account, then click Apply.
    After eperi sEcure Platform has successfully contacted the eperi license service, you are requested to acquire your license:

    

    Note: If eperi sEcure Platform could not reach the eperi license service, an error message will be displayed. In that case you need to activate your license offline and continue as described in section Acquiring your license in offline mode.
14. Click Acquire license.