Error while using eperi sEcure Platform's SOAP/REST API

Condition

You receive an error while accessing eperi sEcure Platform via its SOAP/REST API.

Cause

The error may be caused by the fact that cipher suites required by the calling application are not provided by eperi sEcure Platform out of the box.

Remedy

Procedure

  1. Access the eperi sEcure Admin Console.
  2. Select the Proxy tab.
  3. Select the respective reverse proxy and click the Advanced button.
  4. Copy & paste the following code into the input field: 
    ciphers = "TLS_DHE_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_RSA_WITH_AES_128_CBC_SHA256,
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_RSA_WITH_AES_256_CBC_SHA,
TLS_DHE_RSA_WITH_AES_256_CBC_SHA256,TLS_DHE_RSA_WITH_AES_256_GCM_SHA384,
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,
TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,
TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,
TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_GCM_SHA384"
    Important: For reasons of text formatting, line breaks were added to the above code. Please remove the line breaks before pasting the code into the input field.
  5. Click OK.
  6. Select the Dashboard tab.
  7. Restart the proxy service to which you have added the advanced settings.