Resetting the password of an administrator account

How to reset the password of an administrator account.

Procedure

  1. Select User Management > Administrator in the main menu.
  2. In the list of administrators, click the Reset Admin action for the corresponding entry.
    Figure 1: Reset admin action
    Reset admin action
    A pop-up will open, asking you to confirm the password reset.
  3. Click Yes to confirm the password reset.
    The new temporary password is displayed:

  4. Report the temporary password to the respective person, so that they can log into the Admin Console.
    Note: As soon as the new administrator logs in with the temporary password, he is asked to change his password.